Terms and Conditions
Reservations must be made by completing our online Registration Form.
All trips require a $500.00 non-refundable deposit. (This allows us to reserve essential tickets and lodgings that require non-refundable deposits.)
The deposit will confirm your reservation until 90 days prior to trip departure, at which time the balance of the trip is due. If the balance is not paid in full by the due date, we will regard the booking as cancelled and your deposit forfeited.
Preferred method of payment is by check, bank check made out to Elm City Wellness, LLC. Alternatively, you may pay by credit card (V/MC/AX). There is a 3% service fee for credit card payments.
Registrations will be accepted after the final payment is due (90 days prior to departure), but they are on request and subject to availability at the time of booking. In the case of late bookings, full payment will be required upon registration. Payments made less than 30 days before departure must be made with certified check, bank check or credit card.
After submitting the online Registration Form you will receive immediate confirmation that it was submitted successfully, and you will receive a copy for your records by email. We will be in touch with you to confirm receipt of your registration within 48 hours, and your registration will be considered confirmed once we have received your deposit.
The single supplement is for those who would like to secure a private room throughout the tour, at the indicated additional price. If you are not traveling with anyone you know and would like to share a room, please indicate your preference for a roommate on the Registration Form. We will be happy to work to find you a suitable roommate. Registration for the tour will be held open until two weeks before the departure date in order to try to match everyone with a roommate.
CANCELLATIONS AND REFUNDS
All payments are non-refundable.
Note: Should the trip fail to achieve minimum participation, Elm City Wellness reserves the right to cancel the tour and refund any deposits received.
Tour costs and what they include are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double or triple occupancy, meals as indicated (any foods or beverages not included in the program and purchased by you will be at additional cost. Tour price includes only foods and beverages that are provided to the entire group), all transportation during the tour, sightseeing as specified in the itinerary, entrance fees for parks and other areas, and services of a tour leader. The tour operator reserves the right to substitute hotels of similar category. Tour costs are based on group rates and no refunds will be given for un-utilized services.
Items not included in our costs:
Visa and passport charges
Extra meals not included in itinerary
Items of a personal nature (i.e. laundry, drinks, telephone calls, personal clothing)
Personal travel insurance
Any item that is not specified as being included
A valid passport must be held by each passenger traveling internationally. Some countries require that your passport is valid for 6 months from your return date. Visas are required for entry into some countries. Please check with your local Embassy or Consulate of the country being visited, to learn about Visa requirements for your Nationality. Obtaining Visas is at the passenger's own expense.
TOUR DATES, DELAYS, AND ROUTE CHANGES
Since schedules are determined up to a year in advance, changes in dates may have to be made. It is also possible that route changes, delays, or postponements may become necessary. This could happen due to inclement weather, political restrictions, or any other cause. In this event, you will have no right to a refund and Elm City Wellness and its suppliers will have no obligation in respect to such changes, except as follows:
If the land content of a tour is delayed, we will arrange, at no additional expense to you, accommodation for you for the duration of the delay.
If the scheduled place of departure, of the land content of the tour, is changed, we will arrange, at your expense, substitute means of transportation from the original point of departure to the rescheduled point of departure.
If the scheduled duration of the land content of the tour is shortened more than 24 hours, we will make a refund based on the number of complete days by which the trip was shortened.
Elm City Wellness and its suppliers reserves the right to cancel any tour prior to departure, in which case any payment you have made to Elm City Wellness will be refunded in full. You will not be entitled to make any further claims for compensation or damages, for any loss, consequential damage, expenses, loss of time, or inconvenience which may result from such cancellation.
All services described herein are organized by Elm City Wellness and/or its suppliers. Notice is hereby given that all arrangements made on behalf of customers are made by the organizers on the sole condition that the organizers shall not be held responsible for any injury, death, accident, delay, loss, damage, or irregularity which may be occasioned through acts of any company and/or persons engaged in carrying out arrangements and services described herein or otherwise in connection herewith.
The information contained in this site is correct to the best of the organizer's knowledge, but the organizer accepts no liability for any inaccuracies therein.
The organizers reserve the right to alter any itinerary or service at any time without penalty to the organizer. Any additional expense or cancellation costs shall be borne by the customer.
The organizers reserve the right to withdraw or refuse any service to any customer at the discretion of the organizers. Payment of deposit is taken as acknowledgment of and agreement to the above items.
AIR CARRIER RESPONSIBILITY
Tour and guide services, hotel accommodations, restaurants, and all other services except carriage by air as provided by the airlines are furnished by the contractors who are independent and do not act for, or on behalf of, the airlines.
The acceptance of this order of participation in the tour, by the passenger or his assignees, shall be deemed to be consent to an acceptance by such person(s) of the above and of any further conditions, and that the airline shall not be liable or responsible in any way whatsoever for the accuracy of any representations regarding such tour services, nor shall the airlines be liable or responsible for any inconvenience, loss, damage, or injury arising out of or in connection with such tour services other than its liability under the ticket and tariff provision for carriage by air furnished by it.
CONSUMER DISCLOSURE NOTICE
Elm City Wellness LLC and/or its agents act only in capacity as agents for the passenger in all matters connected with hotel accommodations, sight-seeing tours and transportation, whether by air, rail, bus, motorcar, boat or any other means and as agent holds itself free of responsibility for any damage occasioned by any cause. Elm City Wellness LLC, and/or its agents will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the passenger's belongings. All prices quoted are correct at time of printing, include the cost of operation of the tours, and are subject to currency and airfare changes. Elm City Wellness and affiliates, officers, employees, servants and agents shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or tour participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of Elm City Wellness LLC, for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with these tours.
RELEASE OF LIABILITY AND ASSUMPTION OF RISK
The passenger understands that during the course of the trip certain risks and dangers may occur, including but not limited to the hazards of traveling in mountainous forces of nature. The passenger agrees to assume all risks associated with the journey and agrees that no liability will attach to the company or its outfitters, employees or agents, or to any member of the tour group in respect of death, personal injury, illness or delay of the passenger, or for any loss of or damage to the property of the passenger during the course of the trip, howsoever caused. The company reserves the right to decline, to accept, or to retain any person as a member of any party at any time. Catch up fees are the responsibility of the passenger in the event of a missed flight or transport to the start point of the trip.